6 Common Mistakes When Choosing Hotel Door Locks

When it comes to hotel security, the door lock is the first line of defense against unauthorized access. Yet, many hotel owners, managers, and even guests overlook critical factors when selecting or evaluating door locks. Whether you’re running a boutique hotel, a large resort, or simply concerned about safety during your travels, avoiding these six common mistakes can make a significant difference in security, convenience, and guest satisfaction.

Mistake #1: Prioritizing Cost Over Security

The Problem:

Many hotel operators choose the cheapest door locks available to cut costs, assuming all locks provide similar protection. However, low-cost locks often lack advanced security features, making them vulnerable to picking, bumping, or forced entry.

Why It Matters:

  • Cheap locks may fail during emergencies, trapping guests inside.
  • Weak security increases the risk of break-ins, leading to theft or worse.
  • Insurance companies may deny claims if inadequate locks contributed to a security breach.

The Solution:

Invest in high-security locks with features like:

  • Anti-pick and anti-bump technology (e.g., Medeco, Schlage Primus)
  • Reinforced strike plates to resist forced entry
  • Certifications from ANSI (Grade 1 or 2) or BHMA

Mistake #2: Ignoring Keyless Entry Options

The Problem:

Many hotels still rely solely on traditional key cards or metal keys, missing out on the convenience and security benefits of modern keyless entry systems.

Why It Matters:

  • Lost or stolen keys require costly rekeying.
  • Key cards can be easily duplicated or hacked with RFID skimmers.
  • Guests expect tech-friendly solutions like mobile access (via Bluetooth or smartphone apps).

The Solution:

Upgrade to smart locks offering:

  • Mobile key access (via apps like OpenKey or ASSA ABLOY’s Mobile Access)
  • Temporary digital keys for staff and maintenance
  • Audit trails to track who enters and exits

Mistake #3: Overlooking Durability and Weather Resistance

The Problem:

Hotels in high-traffic areas or extreme climates often install locks not designed for heavy use or weather exposure, leading to malfunctions.

Why It Matters:

  • Corrosion from humidity or salt air (common in coastal hotels) can damage locks.
  • Freezing temperatures may cause electronic locks to fail.
  • Constant use wears out cheap mechanisms, increasing maintenance costs.

The Solution:

Choose locks with:

  • Stainless steel or weather-resistant coatings
  • IP ratings for dust/water resistance (e.g., IP65 for outdoor use)
  • Heavy-duty construction (tested for 500,000+ cycles)

Mistake #4: Failing to Integrate with Hotel Management Systems

The Problem:

Some hotels buy standalone locks that don’t sync with their Property Management System (PMS), creating inefficiencies.

Why It Matters:

  • Manual key management is time-consuming (e.g., reprogramming cards for each guest).
  • No centralized control means security breaches go unnoticed.
  • Guests face delays if front desk systems can’t instantly update access permissions.

The Solution:

Opt for PMS-compatible locks that:

  • Automatically deactivate keys after checkout
  • Sync with booking systems (e.g., Opera, Cloudbeds)
  • Allow remote lock/unlock for staff

Mistake #5: Neglecting Guest Convenience

The Problem:

Hotels sometimes install overly complicated locks that frustrate guests, leading to negative reviews and complaints.

Why It Matters:

  • Confusing keycard readers cause delays at entry.
  • Battery-operated smart locks die unexpectedly, locking guests out.
  • Loud or slow mechanisms annoy guests trying to enter quietly.

The Solution:

Select user-friendly locks with:

  • Clear LED indicators (showing lock status)
  • Backup power options (e.g., USB charging or mechanical override)
  • Quiet motorized mechanisms

Mistake #6: Skipping Regular Maintenance and Updates

The Problem:

Even the best locks fail without proper upkeep. Many hotels ignore maintenance until a lock breaks.

Why It Matters:

  • Worn-out locks are easier to pick or break.
  • Outdated firmware in smart locks can be hacked.
  • Ignoring minor issues leads to costly emergency repairs.

The Solution:

Implement a preventive maintenance plan:

  • Inspect locks quarterly for wear and tear.
  • Update firmware on electronic locks.
  • Train staff to report malfunctions immediately.

Final Thoughts: Choosing the Right Lock for Your Hotel

Selecting the right hotel door lock involves balancing security, convenience, durability, and integration. Avoiding these six mistakes can save you from costly breaches, unhappy guests, and operational headaches.

Quick Checklist for Buyers:

Invest in high-security, pick-resistant locks (ANSI Grade 1 or 2).
Consider keyless/mobile entry for convenience and security.
Ensure weather resistance if located in harsh climates.
Choose PMS-compatible locks for seamless operations.
Prioritize user-friendly designs to enhance guest experience.
Schedule regular maintenance to prevent failures.

By making informed decisions, you can ensure your hotel remains safe, efficient, and welcoming for every guest.

 

    Contact us

    How can we help you

     

    Related Blog

    Is a Smart Lock Worth Buying?

    In today's fast-paced, tech-driven world, convenience and security are top priorities for homeowners. One of the latest innovations in home automation is the smart lock, a device that promises to eliminate the need for traditional keys while…

    How to Disable a Smart Lock: The Complete Step-by-Step Guide

    Smart locks offer convenience and enhanced security, but there are times when you may need to disable them - whether for maintenance, troubleshooting, or security reasons. This comprehensive guide covers all methods to properly disable different…

    How to Turn Off a Smart Lock: A Complete Step-by-Step Guide

    Smart locks provide convenience and enhanced security, but there may be times when you need to turn one off—whether for maintenance, battery replacement, or troubleshooting. This guide covers different methods to disable a smart lock, depending…

    Bluetooth Smart Lock Factory: Innovation and Quality in Modern Security Solutions

    In today’s fast-paced, technology-driven world, security has evolved beyond traditional keys and mechanical locks. Bluetooth smart locks offer a seamless, keyless entry solution that enhances convenience, safety, and accessibility. As demand…

    How Hotel Door Locks Work?

    When you check into a hotel, one of the first things you receive is a key card or a digital code to access your room. But have you ever wondered how hotel door locks actually work? These systems are designed to provide security, convenience,…

    How Do Hotel Room Door Locks Work?

    When you check into a hotel, the door lock is your first line of defense against unauthorized access. Unlike traditional home locks, modern hotel security systems combine advanced technology with user-friendly features to protect guests while…
    /by